Frequently Asked Questions
Everything you need to know about shopping with Express
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website. You can also view your order history by logging into your account.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Refunds are issued to the original payment method.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit for your body type.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can cancel an order within 30 minutes of placement; after that, you will need to follow our standard return process.